📦 Return & Refund Policy – Lodi Paddlesports Center
At Lodi Paddlesports Center, we are confident in the quality of our products and service. However, if for any reason you are not completely satisfied, we gladly accept returns. You may return your order within 30 days of delivery, and we make the process simple, transparent, and hassle-free.
✅ Eligibility for Returns
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We accept returns within 30 calendar days of delivery.
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Items must be unused, unworn, and in their original packaging.
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A valid proof of purchase (such as your order confirmation) is required.
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Returns that do not meet these requirements may not be accepted.
🚫 Non-Returnable Items
Some products cannot be returned, including:
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Items marked as final sale.
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Customized or personalized products.
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Gift cards or promotional items.
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Perishable or hygiene-sensitive items.
🔁 Return Process
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Contact us at contact@lodipaddlesports.shop - thaotuanngort@gmail.com or call +1 (209) 224-8368 within 30 days of receiving your order.
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Provide your order number and the reason for your return.
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Our team will send you a Return Authorization and a prepaid return label.
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Ship your item back to our store address:
Lodi Paddlesports Center
847 N Cluff Ave Ste A-6
Lodi, CA 95240
United States
⚠️ Please do not ship returns without authorization.
🚚 Return Shipping
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We offer Free Returns on all eligible orders within the United States.
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A prepaid shipping label will be provided.
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International customers may be responsible for return shipping costs.
💸 Refunds
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Once your return is received and inspected, we will notify you of approval.
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If approved, your refund will be issued to your original payment method within 5–7 business days.
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Original shipping fees (if any) are non-refundable, except if the product arrived damaged or incorrect.
❗ Damaged or Incorrect Items
If your order arrives damaged or incorrect, please notify us within 7 days. We will cover all costs to replace or refund the item promptly.
⚡ Shipping Overview
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Orders are processed within 1–2 business days.
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Delivery typically takes 2–4 business days after processing.
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We offer Free Shipping on all U.S. orders.
📞 Contact Us
Lodi Paddlesports Center
📍 847 N Cluff Ave Ste A-6, Lodi, CA 95240, United States
📧 Email: contact@lodipaddlesports.shop - thaotuanngort@gmail.com
📞 Phone: +1 (209) 224-8368
Business Hours:
We respond to most inquiries within 24–48 business hours.
