Warranty Policy

🛠 Warranty Policy – Lodi Paddlesports Center

At Lodi Paddlesports Center, we are committed to providing high-quality paddlesports equipment and accessories. This Warranty Policy explains the coverage, duration, and process for warranty claims on our products.

1. Warranty Coverage

  • All products purchased from lodipaddlesports.shop are covered by a limited warranty against manufacturing defects.

  • This warranty applies only to products used under normal conditions and according to the instructions provided.

  • The warranty does not cover damage caused by misuse, accidents, normal wear and tear, or unauthorized modifications.

2. Warranty Duration

  • Most products are covered for 90 days from the date of delivery.

  • Some specific products may have a longer manufacturer’s warranty; these details will be included in the product description.

3. How to Make a Warranty Claim

  1. Contact our customer service team within the warranty period at contact@lodipaddlesports.shop or call +1 (209) 224-8368.

  2. Provide:

    • Your order number

    • A description of the defect

    • Photos or videos showing the issue

  3. Our team will review your claim and provide instructions for returning the defective item, if necessary.

4. Remedies

  • If your warranty claim is approved, we will, at our discretion:

    • Repair the product

    • Replace the product with the same or equivalent item

    • Issue a full refund for the product purchase price

  • Shipping costs for returning defective items will be covered by Lodi Paddlesports Center if the defect is confirmed.

5. Limitations

  • The warranty is limited to the original purchaser and is non-transferable.

  • The warranty does not extend to products purchased from unauthorized resellers.

  • Lodi Paddlesports Center is not responsible for any incidental or consequential damages resulting from product defects.

6. Contact Information

For any questions regarding your warranty or to submit a claim, please contact us:

Lodi Paddlesports Center
📍 847 N Cluff Ave Ste A-6, Lodi, CA 95240, United States
📧 Email:  contact@lodipaddlesports.shop - thaotuanngort@gmail.com
📞 Phone: +1 (209) 224-8368